At Desi Libas, we are committed to providing excellent service and ensuring customer satisfaction. If you are not completely happy with your purchase, we gladly accept returns.
Items that have been used, show any signs of wear, or are in any way altered will not be accepted for return or exchange.
Return Window
You have 7 days from the delivery date (as marked in the shipment tracking) to initiate a return or exchange.
Return Eligibility
-
Items must be returned in their original packaging, with all tags attached, and in unworn and unused condition.
-
Final sale items, custom-stitched products, and personalized items are not eligible for returns, exchanges, cancellations, or alterations.
-
This policy does not apply to merchandise that is faulty, damaged, or does not match its description. If the issue is due to our error, we will make every effort to resolve it for you.
Return Shipping Responsibility
Customers will be liable for all return shipping charges and customs fees for orders placed internationally. When shipping internationally, we recommend using your local postal service (USPS, Canada Post, Royal Mail, Australia Post, etc.) for the most cost-effective shipping rates.
For further details on the return process, please contact our Customer Support Team.